The plug & play AI commerce operating system for WhatsApp-first SMBs in Latin America.
We help businesses generate sales from Meta Ads, sell through humanized AI agents on WhatsApp, recover silent leads, automate orders, logistics, payments, collections, remarketing and financial insights.
In Latin America, millions of small businesses do not sell primarily through websites or traditional checkouts. They sell through conversations.
Their customers ask questions on WhatsApp, need trust before paying, expect follow-up and often prefer flexible payment methods. But operating this manually creates chaos: lost conversations, slow replies, weak follow-up, incomplete orders, failed collections, poor remarketing and no financial visibility.
Mayan Commerce AI OS turns WhatsApp into a complete commercial operation.
It is not a chatbot. It is not just a CRM. It is a plug & play AI-powered commerce operating system that helps SMBs sell, deliver, collect, remarket and understand if they are actually making money.
Campaign analysis, cost per conversation, cost per sale, ROAS and creative performance.
AI agents trained to replicate the tone, style and cadence of the founder or best salesperson.
Automatic follow-up for leads who asked for price, stopped replying, left missing data or abandoned payment.
Structured orders, payment workflows, proof of payment, collection reminders and risk escalation.
Shipping data, order status, tracking updates, delivery confirmation and customer notifications.
Recover lost leads, reactivate customers, increase repeat purchases, upsell and cross-sell.
Margins, CAC, logistics cost, collected revenue, pending payments, real ROAS and estimated profit.
Conversation analysis, prompt versioning, evals, guardrails and continuous improvement.
Mayan Commerce AI OS is being built from 11 years of conversational commerce experience at Mayan Cosmetics.
We understand where WhatsApp sales fail: cold replies, lack of trust, poor objection handling, missed follow-ups, incomplete shipping data, payment friction, failed collections and no financial clarity.
The user does not need to become an expert in AI, CRMs, automation, dashboards, Meta Ads, logistics or analytics.
The system is implemented with the business catalog, policies, tone of voice, payment methods, logistics rules, margins and goals. From there, specialized AI agents operate the commercial cycle for the business.
MVP in development and internal validation using Mayan Cosmetics as the first operating pilot.
Arturo Sánchez
Founder of Mayan Cosmetics and Mayan Commerce AI OS.
Mexico / Latin America